Welcome to the “Here to Hear” website (“https://www.heretohear.in“). By accessing or using this Website, you agree to comply with and be bound by the following Terms and Conditions. Please read these Terms carefully before using our Website. If you do not agree with any part of these Terms, you must not use the Website.

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1. Introduction

1.1 The “Here to Hear” Website is operated by [Here to Hear] (“we,” “us,” or “our”), a group of licensed therapists based in India, providing therapy services and related content.
1.2 These Terms apply to all visitors, users, and others who access or use the Website (“Users”).

2. Use of the Website

2.1 By using the Website, you affirm that you are at least 15 years old.
2.2 The content of the Website is for general information purposes only and should not be construed as medical or psychological advice. While we strive to keep the information up-to-date and accurate, we make no warranties or representations of any kind regarding the completeness, accuracy, or reliability of the information on the Website.
2.3 You agree not to use the Website for any unlawful purpose, or in a way that infringes the rights of others or restricts their use and enjoyment of the Website.

3. Services and Limitations

3.1 The Website provides information about our therapy services, as well as educational content related to mental health.
3.2 Therapy services provided by “Here to Hear” are offered in-person or via online platforms. All therapy sessions are governed by separate agreements and informed consent, which will be provided upon initiating services.
3.3 Any information provided on the Website does not establish a therapist-client relationship. The use of this Website does not replace professional consultation, diagnosis, or treatment. Always consult a qualified healthcare provider for medical or psychological advice.

4. Booking and Cancellation Policies

4.1 Booking: Users may request therapy sessions through the Website’s contact form or booking platform. Confirmation of sessions will be communicated directly to the User by our team.
4.2 Cancellation: Clients must notify us at least 12 hours before the scheduled appointment to cancel or reschedule without incurring a fee. Failure to do so may result in a cancellation fee equivalent to Actual Session Charges.

5. Privacy Policy

We respect your privacy and are committed to protecting any personal information you share with us. Our use of your data is governed by our Privacy Policy, which can be found [Privacy Policy]. By using the Website, you consent to our collection and use of your personal data as described in the Privacy Policy.

6. Payment Terms

6.1 Fees for therapy services will be communicated directly with clients and are subject to change. Payments can be made via credit card, bank transfer, or other approved methods.
6.2 Full payment must be made before each session.

7. Limitation of Liability

7.1 The Website and its content are provided on an “as-is” basis. We do not make any express or implied warranties, including but not limited to fitness for a particular purpose or non-infringement.
7.2 We are not liable for any direct, indirect, incidental, or consequential damages arising from the use or inability to use the Website, even if we have been advised of the possibility of such damages.
7.3 “Here to Hear” and its therapists are not liable for any issues related to the user’s internet connection or technical problems when accessing online therapy sessions.

8. Intellectual Property

8.1 All content on the Website, including text, graphics, logos, images, videos, and software, is owned by or licensed to “Here to Hear” and is protected by applicable copyright, trademark, and intellectual property laws.
8.2 Users may not reproduce, distribute, modify, or create derivative works of the Website content without our prior written consent.

9. External Links

9.1 The Website may contain links to third-party websites. These links are provided for convenience only, and we do not endorse or take responsibility for the content or practices of any linked sites.
9.2 We recommend you review the terms and policies of any external websites you visit through links on our Website.

10. Governing Law
10.1 These Terms are governed by and construed in accordance with the laws of India, without regard to its conflict of law provisions.
10.2 Any disputes arising from the use of the Website or related to these Terms will be subject to the exclusive jurisdiction of the courts located in [Delhi], India.

11. Changes to Terms and Conditions
11.1 We reserve the right to update or modify these Terms at any time without prior notice. Any changes will be effective immediately upon posting on the Website.
11.2 It is your responsibility to review these Terms periodically for any updates. Continued use of the Website after changes have been made constitutes acceptance of the revised Terms.

12. Contact Information

If you have any questions or concerns regarding these Terms or our services, please contact us at:
Email: [psychologist.tharini@gmail.com]
Phone: [8826616082]
Address: [Delhi,India]

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By using the Website, you agree to these Terms and Conditions. If you do not agree, please discontinue your use of the Website immediately.

Effective Date: [9th September 2024]